1. Who we are
AztorDev is a web development and Meta Ads studio based in Patna, Bihar, India. For the purposes of this policy, we are the party that decides how and why your personal data is processed (known under Indian law as the “Data Fiduciary”).
Contact: [email protected]
2. What we collect
Information you give us directly
When you fill in our contact form, book a meeting, email us, or message us on LinkedIn, we may collect:
- Your name
- Your email address
- Your phone number, if you provide it
- Your business name and website
- The services you are interested in
- Your project details and budget notes, in the free text you write
- Any files or links you share with us
Information we collect when you work with us
If you become a client, we may also collect:
- Billing details needed to raise invoices, such as your business name, address, and GST number where applicable
- Project materials, such as logos, text, photos, and brand documents
- Account access you grant us for the work, such as access to a Meta Business account, ad account, domain registrar, or hosting dashboard
- Correspondence and feedback related to the project
We ask you to give us only the access needed for the work, and to share access through the platform’s proper permission system rather than by sending passwords.
Information collected automatically
When you visit the Site, our hosting infrastructure and tools may automatically record:
- Your IP address
- Browser type and version, device type, and operating system
- Pages visited, referring page, and time of visit
- General location (such as city or country) derived from your IP address
Cookies and similar technologies
The Site is built to use as few cookies as possible. See Section 7 for details.
3. How we use your information
We use personal data only for the following purposes:
| Purpose | Examples |
|---|---|
| Responding to you | Replying to enquiries, scheduling meetings, sending proposals |
| Delivering our services | Building websites, setting up and managing ad campaigns, communicating about the work |
| Running our business | Invoicing, accounting, record-keeping, tax compliance |
| Keeping the Site secure and working | Preventing spam and abuse, diagnosing errors, improving performance |
| Understanding how the Site is used | Looking at aggregate visit patterns so we can improve content and usability |
| Legal obligations | Complying with applicable law and responding to lawful requests |
We do not sell your personal data. We do not use it to make automated decisions that have legal or similarly significant effects on you.
4. Our basis for processing
We process personal data on the following bases:
- Your consent, for example, when you submit a form or choose to receive communication from us. You may withdraw consent at any time (see Section 10).
- Performing an agreement or taking steps you have asked for before entering one, such as preparing a proposal.
- Legitimate uses permitted by law, such as keeping business records, protecting the Site against misuse, and complying with legal obligations.
5. Who we share it with
We share personal data only where necessary, and only with providers that help us operate. These include:
| Provider type | Purpose |
|---|---|
| Hosting and infrastructure (Cloudflare) | Hosting the Site, delivering pages securely, and storing form submissions |
| Email and productivity services (Google Workspace / Gmail) | Sending and receiving emails and storing project documents |
| Meta Platforms | Where you engage us for Meta Ads, we operate within your ad account and the platform processes data under its own terms |
| Payment and banking providers | Receiving payments and issuing refunds |
| Accounting and legal advisers | Meeting tax, audit, and legal obligations |
| Analytics tools | Aggregate understanding of Site usage, if enabled (see Section 7) |
We may also disclose personal data when required to do so by law, a court order, or a government authority, or when needed to protect our legal rights or the safety of others.
If AztorDev is ever involved in a restructure or transfer of the business, personal data may be transferred as part of it, and we will make sure it remains protected by terms no less protective than this policy.
We require our providers to protect your data and to use it only for the purposes we have given them. Their own privacy policies apply to how they handle data under their own responsibility.
6. Where your data is processed
Some of the providers we use operate servers outside India, so your data may be transferred and stored in other countries. Where this happens, we rely on providers that maintain appropriate security standards, and we do not transfer data to any country restricted by the Government of India under applicable law.
7. Cookies and analytics
Essential technologies. The Site may use strictly necessary technologies, such as those that provide security, protect the contact form against spam, and keep the Site functioning.
Analytics. If we use analytics tools, we use them to see aggregate patterns, such as which pages are most visited and how quickly they load. Where analytics rely on cookies or similar identifiers, they will only be set after you give consent through our cookie notice, and you can change your choice at any time.
Advertising cookies. The Site does not use advertising or retargeting cookies unless we tell you here and ask for your consent first.
You can also control cookies through your browser settings. Blocking essential technologies may affect how parts of the Site work.
8. How long we keep it
We keep personal data only for as long as it is needed for the purpose it was collected, and as required by law.
| Data | Typical retention |
|---|---|
| Enquiries that do not become projects | Up to 12 months after our last contact, then deleted |
| Client project records and correspondence | For the life of the project and up to 3 years afterwards, for support and dispute purposes |
| Invoices and accounting records | For as long as Indian tax and company law requires |
| Account access credentials and permissions | Removed when the project or service ends |
| Server and security logs | Short rolling periods, generally not more than 90 days |
When data is no longer needed, we delete it or anonymise it. Backups may take a short additional period to clear.
9. How we protect it
We take reasonable technical and organisational steps to protect personal data, including:
- Encrypted connections (HTTPS) across the Site
- Server-side validation and anti-spam controls on forms
- Restricted access, so only people who need the data to do their work can see it
- Use of platform permission systems for client account access rather than shared passwords
- Reviewing and removing access when it is no longer needed
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a personal data breach occurs that affects you, we will notify you and the relevant authority as required by law.
10. Your rights
Under applicable Indian law, you have the right to:
- Access a summary of the personal data we hold about you and how we process it
- Correct or update inaccurate or incomplete data
- Erase your personal data when it is no longer necessary for the purpose it was collected, unless we must keep it by law
- Withdraw consent at any time. Withdrawal does not affect processing that took place before you withdrew
- Seek grievance redressal if you have a concern about how we have handled your data
- Nominate another person to exercise these rights on your behalf if you die or become incapacitated
To exercise any of these rights, email [email protected] with the subject line “Privacy Request”. We may need to verify your identity first. We aim to respond within 30 days.
11. Grievances and complaints
If you have a concern about how we handle your personal data, please write to us first at [email protected] with the subject line “Privacy Grievance”. We will acknowledge it within 7 days and aim to resolve it within 30 days.
If you are not satisfied with our response, you have the right to approach the Data Protection Board of India once it is operational and as provided under applicable law.
12. Children
The Site and our services are intended for businesses and are not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe a child has given us personal data, please contact us and we will delete it.
13. Links to other sites
The Site may link to other websites, including our LinkedIn page and sites belonging to our clients. We do not control those sites and are not responsible for their privacy practices. Please read their policies before giving them your data.
14. Client work and data about your customers
When we build a website or run ads for you, we may handle personal data about your customers, such as form submissions or ad audiences. In that situation, you decide the purpose and means of that processing and are responsible for having a lawful basis and any necessary notices and consents. We handle that data only on your instructions and for the purpose of delivering the service, and we keep it confidential.
15. Changes to this policy
We may update this policy from time to time to reflect changes in our practices, tools, or the law. The “Effective date” at the top shows when it was last revised. If we make a significant change, we will make it visible on the Site, and where we hold your email address and the change materially affects you, we will tell you directly.
16. Contact
AztorDev
Patna, Bihar, India
Email: [email protected]
Website: aztordev.online
See also our Terms of Service and Money-Back Guarantee.
